Delivery conditions and return informations

Our delivery conditions

Your package

Packages are usually shipped within 2-3 days after receipt of payment. They are shipped via our carriers with a tracking number and delivered without signature. Packages can also be shipped via express services and delivered against signature. Whatever the chosen delivery method, we send you a link to track your package online.

The preparation costs are fixed and included inside price, We recommend that you group all your items in one order.

Important Note: We can not group two orders placed separately. Your package is shipped at your own risk, but special attention is paid to fragile items.

Box sizes are appropriate and your items are properly protected.

We provide shipments worldwide through many carriers, here is a non-exhaustive list:

The brands mentioned above are the exclusive property of their transport company

Need to return an item?

As described in our Terms and Conditions:

Before expiry of the withdrawal period, you must contact DealPower: it will formulate the type of withdrawal provided with it.

The simple return of the declaration of refusal of delivery is sufficient. The client does not go to motivate or justify the decision of the elector. It has a payment period of days to exercise the right of withdrawal without paying the penalties, the customer must return the item (s) nine (s), properly protected, in (s) packaging (s) original, intact, accompanied by all possible accessories, notices of use and documentation available in the withdrawal form available by clicking here.

You must return the goods to Deal no later than 14 days after sending your withdrawal. You must pay the direct costs of removal. In case of exercise of the right of withdrawal, DealPower is a refund for customers paid by the customer, without charge, except shipping (shipping). The refund is due within a maximum of 30 days. This right of return can only be accepted for complete products, in their original condition (packaging, accessories, instructions ...) with a proof of purchase. Items returned incomplete, damaged, damaged or soiled by the customer can not be returned and returned to the customer if they want to be recovered after the right of withdrawal if the terms are not respected.

According to Article L. 121-21-8 of the Consumer Code, the drug withdrawal and protection exercised by the consumer for "supplies of goods that were and then came down from the consumer after delivery and that can not be referred for reasons of hygiene or health protection "this concierne the products health, hygiene and cosmetics.