Terms and conditions

Terms and conditions (CGV in France)


The website www.dealpower.eu is the property of the company in its entirety,as well as all related rights. Any reproduction, in whole or in part, issystematically subject to the authorization of the owners. However, hypertextlinks to the site are authorised without specific requests if they are only forinformation purposes and not for commercial purposes.

DealPower is registered at INPI, french registry of trademark, under the n° .

1. Acceptance of the conditions

The customer acknowledges having read, at the time of placing the order,the special conditions of sale set out on this screen and expressly declares toaccept them without reservation. These general terms and conditions of salegovern the contractual relationship between DealPower and its customer,both parties accepting them without reservation. These general terms andconditions of sale shall prevail over any other conditions contained in anyother document, unless otherwise agrees in advance, expressly and inwriting..

2. Ordering

Orders can be placed on the website : www.dealpower.eu or by mail to : DealPower - 8 Rue du Vercors - 26540 Mours Saint Eusèbe - France. DealPower confirms the acceptance of its order to the customer at the emailaddress that the customer has provided. The sale will only be concluded oncethe order has been confirmed. DealPower reserves the right to cancel anyorder from a customer with whom there is a dispute regarding the paymentof a previous order. The information provided by the buyer when placing theorder is binding on him: in the event of an error in the wording of therecipient’s contact details, the seller cannot be held responsible for anyinability to deliver the product.

3. Shipping

After confirmation of the order, DealPower undertakes to deliver to its carrierall the references ordered by the buyer within a maximum period of 30working days, provided that the products ordered are in stock at the time ofvalidation of the order (*). This carrier undertakes, however, by contract withDealPower to deliver the order to he buyer’s address provided by DealPower.In addition, for deliveries outside metropolitan France, the customerundertakes to pay all taxes due on the importation of products, customsduties, value added tax, and any other taxes due to the laws of the country inwhich the order is received. All order placed on the website are intended forthe personal use of customers. Customer or recipients of products refrainfrom any partial or total resale of the products. DealPower is released fromany legal liability if the taxes are not paid by the customer. The deliverymethod chosen by the customer cannot be modified once the order has beenconfirmed. The customer has the option of choosing or not to choose ashipment with a tracking number, in the event that the customer chooses the“classic delivery”, no tracking number will be issued. Delivery is made eitherby delivering the product directly to the customer’s mail box or to theannounced recipient or, in the absence of the customer, to another personauthorized by the customer, the nearest “Relais Colis” point or Post Office.Deliveries in EEC countries are made by the Post Office, for deliveries outsidethe EEC deliveries are made by international postal services. Always checkyour package on arrival. For reasons of availability, an order can be delivered to the customer in several instalments. The customer then pays for onedelivery. The order cannot be delivered in several deliveries. In the case of atechnical product, the customer must pay particular attention to checking theproper functioning of the delivered device and reading the instruction manualprovided. In the event of apparent defects, the buyer has the right of returnunder the conditions provided for in this document. Take care, no delivery canbe made on Cash on Delivery or Remaining Post. (*) If a product is indicatedas available and several orders are validated simultaneously, it is possiblethat a stock shortage may not be indicated immediately when the order isvalidated. In this case, DealPower will keep you informed quickly and willpropose an available model or the cancellation of the order.

CHRONOPOST's special conditions:

After being notified and in the event of absence, the customer may changedirectly with Chronopost : the initial delivery date (within a maximum of 6days from the initial date), and/or choose another delivery point than the oneinitially chosen by the shipper. That is, either a post office or a local point(Pick up relay or Chronopost agency). Proposed by Chronopost within theinitial delivery perimeter, either choose the address of an identifiedneighbour or choose a safe delivery location in agreement with Chronopost. Ifthe customer does not recover his shipment before it is returned to thesender, a penalty of €9.60 will be charged or deducted from the amount ofthe refund. For some coastal islands the delivery time may be extended byone day. For Corsica and the day after the public holidays, delivery can takeplace within the day without any commitment of time.

4. Cancellation – Revocation

DealPower DealPower reserves the right to cancel any order from a customer with whomthere is a dispute relating to the payment of a previous order or whoseanalysis elements transmitted by the anti-fraud control bodies are found tobe detrimental to DealPower. Before the expiry of the revocation period, youmust send the seller : the standard revocation form that must be providedwith the contractor another written statement expressing your intention to doa revocation. The simple return of the goods without a declaration or therefusal to take delivery is not sufficient to express your desire to withdraw. The customer does not have to motivate or justify your decision? He has a period of fourteen clear days to exercise his right of revocation withoutpaying penalties, the customer must return the new article(s), properly protected, in its-their original packaging, intact, accompanied by all possibleaccessories, instructions for use and documentation to the address providedin the retraction form available by clicking here. You must return the goodsto DealPower within 14 days of sending your revocation. You must pay thedirect costs of return. In case of exercise of the right of revocation, DealPoweris obliged to refund the sums paid by the customer, free of charge, with theexception of shipping costs. There fund is due within a maximum of 30 days.This right of return can only be accepted for complete products, in theiroriginal state (packaging, accessories, instructions...) with proof of purchase.Items returns incomplete, damaged or soiled by the customer may not bereturned and the return of these products will be at the expense of thecustomer if he wishes to recover them after refusal of the right of retraction ifthe terms are not respected. In accordance with Article L. 121-21-8 of the“French Customer Code”, the right of revocation may not be exercised by theconsumer for goods which have been unsealed by the consumer afterdelivery and which cannot be returned for reasons of hygiene or healthprotection. (It concerns health, hygiene and cosmetic products).

5. Exchange

The customer may request DealPower to exchange an item ordered in errorwithin fourteen clear days from the date of receipt pf the item. For the exchange to be granted, the item must not have been worn, used and mustbe returned in its original packaging intact. No item will be shipped if the itemto be exchange has not been received in advance by our services.

6. Availability

roduct offers are offered within the limits of available stocks. In this context,information on the availability of products is provided to customers at thetime of placing your order. In the event of unavailability of a product afterplacing an order, the customer will be informed by email or phone as soon aspossible. The customer may then cancel his order in accordance with theprocedures provided in Article 4.

7. Prices

  • The prices of the products offered for sale by DealPower are indicatedin Euros All Taxes.
  • All orders are payable in Euros.
  • DealPower reserves the right to modify its prices at any time but theproducts will be invoiced on the basis of the prices in force at the timeof order registration.
  • The products remain the property of DealPower until DealPower hasreceived the full price.

8. Payment

The price invoiced to the customer is the price indicated on the orderconfirmation sent by DealPower via the website www.dealpower.eu. The priceof the products is in Euros, in cash on the day of the effective order. Paymentfor purchases can be made by cheque (bank or post office cheque), PayPal,bank transfer or with credit cards. The order validated by the customer willonly be considered effective when the bank payment centres concerned havegiven their agreement. In the event of refusal by the said centers, the orderwill be automatically cancelled. In addition, DealPower reserves the right torefuse any order from a customer with whom there is a dispute. PayPlug allows you to pay online via a bank server in a secure environment. Thecustomer’s credit card number is therefore directed to the bank’s servers.The payment of customers is made directly to a bank in a totally secure andencrypted environment, without going through the stop’s server, a guarantee all the more important as the numbers are known only by our company’sbanking partner (Crédit Mutuel). In the case of payment by Cheque,DealPower will proceed with delivery after receipt of the Cheque. Onlycheques in Euros, issued by a bank located in metropolitan France andcleared by a bank located in the national metropolitan territory will beaccepted. In the case of payment by bank transfer, DealPower will proceedwith delivery after receipt of the transfer, (it being understood that allpossible bank charges inherent in the transfer remain the responsibility of thecustomer). It’s the customer’s responsibility to report the proper execution ofthe bank transfer to DealPower in order to accelerate the processing of hisorder.

9. Dispute

This contract is subject to French law. DealPower cannot be held liable for anydamage of any kind, whether material or immaterial or physical, that may result from the improper operation or use of the products sold. The sameapplies to any product modifications resulting from manufacturers.DealPower’s liability shall, in any event, be limited to the amount of the orderand shall not be held liable for simple errors or omissions that may haveremained despite all the precautions taken in the presentation of theproducts. It is recalled that, as a general rule and subject to the discretion ofthe Courts, compliance with the provisions of this contract relating to thecontractual guarantee presupposes that the buyer honours his financialcommitments to the seller. Complaints or disputes will always be receivedwith attentive benevolence, good faith being always presumed in the personwho takes the trouble to explain his situations. In the event of a dispute, it ispreferable that the customer first contact DealPower to obtain an amicablesolution. Failing this, the client may bring the matter before the competentterritorial courts under the provisions of the Code of Civil Procedure or Article141-5 of the “French Consumer Code”. For any other dispute, please refer tothis website : http://ec.europa.eu/consumers/odr/.You can also use aconsumer mediator through this ling : www.satizfaction.fr.

10. Guarantee

The products purchased on www.dealpower.eu give the right to the legalguarantee in force. In all cases DealPower cannot be held liable for non-compliance with the regulatory and legislative provisions in force I thecountry of receipt, DealPower’s liability is systematically limited to the valueof the product in question, its value on the date of sale and this without anypossibility of recourse against the brand or the company producing theproduct. In any case, the customer benefits from the legal guarantee ofeviction and hidden defect, the seller must legally repair all theconsequences (Article 1641 and following of the Civil Code).In order to know the steps to follow concerning the after-sales service for anyproblem or failure on a product the customer can contact the CustomerService by email via the contact form (an answer within 48 hours will beprovided by the company DealPower). It is essential to keep the originalpackaging of the purchased items throughout the warranty period. To be ableto benefit from the product guarantee it is essential to keep the orderpreparation form provided for shipment.

The guarantees do not cover :

  • Replacement of consumables (batteries, bulbs, fuses, antennas,headphones, microphones, wear and tear on recording or playbackheads, etc.),
  • Abnormal or non-conforming use of the products. In this regard, thecustomer is advised to carefully consult the instructions provided withthe products,
  • Defects and their consequences related to use not in accordance withthe use for which the product is intended (professional, collective use,etc.),
  • Defects and their consequences related to any external cause.

Any product returned due to a defect will be examined to determine thecause. If the item is not in conformity or defective, it will be subject to a duedate and a refund but if it appears that the item in question is not defective,the request will be considered manifestly unfounded or abusive, which willresult in the payment of shipping costs so that the customer can regainpossession of his item. After a period of 60 days, if the customer has notcome forward or has not paid the costs for which he is responsible (shippingcosts), we consider the request as a definitive clause.

11. Intellectual property

All texts, comments, works, illustrations and images reproduced onwww.dealpower.eu website are reserved under copyright and intellectualproperty law and for the whole world. As such and in accordance with theprovisions of the Intellectual Property Code, only use for private use isauthorized, subject to different or even more restrictive provisions of theIntellectual Property Code. Any other use constitutes counterfeiting and ispunishable under Intellectual Property law without the prior written consentof DealPower. Any total or partial reproduction of the electronic catalogue ora DealPower website is strictly prohibited and will result in legal proceedings.

12. Responsibility

The products offered comply with current French legislation applicable inFrance. Of course for any question about the products, the customer cancontact DealPower’s customer service by mail via contact form. Most of thearticles sold on the www.dealpower.eu website are not intended for children.Even if the object do not present any danger to a responsible adult, manyparts could be ingested or could be dangerous for a child. As a result, DealPower can not be held liable in the event of an accident involving aproduct intended for an adult audience acquired on the website and used bya child. DealPower shall not be liable for any immaterial and indirectdamages here under, operating loss, loss of profit, loss of opportunity,damage or costs, which my occur as a result of the purchase of the products.DealPower reminds you that it is prudent to backup the data contained in theproducts purchased. DealPower can not be held responsible for any loss ofdata, files or damage defined in the previous paragraph. The total or partialinability to use the products, in particular due to the incompatibility of theequipment, shall not give rise t any compensation or reimbursement orliability on the part of DealPower. Hypertext links may lead to sites other thanwww.dealpower.eu or from other sites. DealPower disclaims all liability in theevent that the content of these sites contravenes the legal and regulatoryprovisions in force.


The prices of the products are indicated on the website in euros, including VAT, but excluding customs duties and other taxes. Indeed, when you order products on DealPower to be delivered outside the EU zone, you may be subject to import obligations and taxes. These taxes will eventually be collected when the package arrives at its destination. Additional customs clearance costs remain the responsibility of the buyer. Customs policies are different from a country to another, so you should contact the customs department on which you depend for more information. In addition, please note that when you place an order on DealPower, you are considered as the official importer and must comply with all laws and regulations of the country in which you receive the products.

14. Legal information

The provision of personal information collected for the purposes of distance selling is mandatory, as this information is essential for the processing and delivery of orders, the preparation of invoices and warranty contracts. The lack of information leads to the non-validation of the order. In accordance with the “Informatique et Libertés” law, the processing of personal information relating t customers has been declared to the “Comission Nationale de l’Informatique et des Libertés” (CNIL Declaration N°1364953 of May 2009). The customer has (article 34 of the law of 6 January 1978) a right of access, modification, rectification and deletion of data concerning him. This request is to be made by email via the contact form. In addition, DealPower undertakes not to communicate, free of charge or in exchange, the contact details of its customers to a third party. For all texts and works presented on this site : Copyright DealPower. All copyrights of the reserved works. DealPower is not responsible for the information provided. The company strives to keep them up to date and accurate. However, DealPower cannot guarantee them. Please report any errors or omissions by writing to :

8 rue du Vercors
26540 – Mours-Saint-Eusèbe


Or via the contact form. DealPower checks the quality of the recommended sites, however, DealPower cannot be held responsible, control or guarantee the topicality and accuracy of the information published on the sites of the companies, organisations or private persons to whom the link are established. All trade marks mentioned are the property of their respective owners.